Financial Protection
When you book with Ski Safari, your money is protected.
Please read on to understand how different types of holidays are protected.
Package holiday with flights
If you have booked a package holiday with flights, your money is protected under our Air Travel Organiser's Licence (ATOL) with the Civil Aviation Authority (CAA). Our ATOL number is 4488. When you pay you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything you booked (flights, accommodation and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to www.caa.co.uk/atol-protection/.
In the unlikely event that Ski Safari becomes insolvent, the CAA will arrange any refund of your money paid to us before the start of your holiday. If you are already on holiday, the CAA will arrange your repatriation to the UK.
Package holiday without flights
If you have booked a package holiday without flights, your money is protected through our membership of ABTA. Our ABTA membership number is Y3035. We have provided a bond to ABTA to meet the requirements of the Package Travel and Linked Travel Arrangements Regulations 2018 and you have the benefit of ABTA's assistance and Code of Conduct. Please see our booking conditions for further information or for more information about financial protection and ABTA go to www.abta.com/tips-and-advice/is-my-money-protected.
In the unlikely event that Ski Safari becomes insolvent, ABTA will arrange any refund of your money paid to us before the start of your holiday. If you are already on holiday, ABTA will arrange your repatriation to the UK.
Ski extras only bookings
Bookings for ski extras only (season passes etc.) are also protected through our membership of ABTA and our bond.
Payments
We accept payment by secure bank transfer direct to our account or by card (not Amex). We do not accept payment by cheque or in cash.